David – It was hard to talk to you about Basil, our beloved Bassett Hound when we picked him up, and it was difficult to express just how much we appreciated how well you looked after him and how much we appreciated the care and attention to detail you showed throughout this very difficult time. Basil was over 15 years old when he left us, and the void he has left is enormous, we are comforted by our remaining dogs, Boris and Misty who you met when we came to pick Basil up. They help to comfort us at this time, as did you. The Picture frame casket that Basil now resides in is absolutely wonderful and now has pride of place in our sitting room, he’s back where he belongs with his pack.
We cannot begin to thank you enough for your care and compassion. We felt that we were dealing with a friend, and everything we needed you gave without question. It’s the hardest of times when one looses a cherished friend and companion, and the service you offered made the whole process easier to deal with.
We cannot express how much you helped us, and if anyone is reading this, wondering if they should bring their treasured friend on his or her final journey to your wonderful site, I can only say that they will never find a better place say goodbye.
From the bottom of out hearts, thank you