Heidi

Heidi
July 7, 2016 David Funnell

Dear Mark,

I just wanted to follow up our previous e-mails to say “thank you” for the sensitive way you handled my enquiries at such a distressing time and an even bigger “thank you” for the respectful and dignified way in which my beloved Sydney was returned to me. The words in the card we received from yourselves inevitably made us bawl our eyes out, but they were so poignant and comforting to read.

Whilst I’m sure your job can not be an easy one at times, it must be so lovely for you to know that you are able to bring some reassurance and comfort to people at such times.

Many thanks,

Heidi