I want to thank Mark for the wonderful service given to me on Thursday after I had to have my beautiful Cocker Spaniel put down at 15 1/2. Her body gave up but her eyes and mind wanted to carry on being a manic Spaniel. Mark answered my email beforehand and then by phone on the morning of the appointment. He was understanding, compassionate and showed empathy. Sapphire was collected as I left the Vet.
I collected her from Cherry Tree yesterday and again Mark was brilliant even through the worry of Coronavirus. I paid by phone before collecting her and kept six feet from him to prevent any potential close contact.
This was the first time I have used Cherry Tree and I would use them again. I felt reassured that they really cared about everyone’s period and the promise Mark made to take good care of Sapphire while she was with them. She meant the world to me and is now back home.
I chose to have a Cocker figurine urn and I’m so glad I did as it looks beautiful in my home and nobody would know what it really is. So much better than a wooden box.
Thank you from the bottom of my heart.