Dear Cherry Tree,
We just wanted to write to you to say a huge thank you for looking after Tammy so wonderfully and compassionately on 20th November last year, and we are so glad that we choose you to cremate her. We are incredibly grateful for how respectfully she was treated throughout the process and how much genuine empathy, compassion and kindness you showed throughout. We were, and still are, heartbroken to have lost her, but it means the world to us to know that Tammy had such a dignified send-off and that we were given as much time as we needed to say our goodbyes to her. She meant the absolute world to us and it’s still so tough to accept that she’s gone, but you were wonderful in how you treated her and us during such a difficult time, so thank you; words will never be able to fully articulate just how grateful we are.
With your permission, we would also like to add this to the testimonials on your website, as I hope that others, in the same heartbreaking situation, can get as much comfort as they can from their loss given how wonderful your service was.
Thank you so much again for everything you did for Tammy.
April 15, 2020