I just wanted to let you know how grateful I am to you for your kindness in the loss of our dear old pony, Socks. Firstly may I say how impressed I was with the way the gentleman who came out to us dealt with the situation.
Never a pleasant experience for anyone, but he managed to make it as comfortable for us as I’m sure he could. Secondly, I was not sure what to expect when waiting for Socks’ ashes back; a large cardboard box, I imagined. When I saw the casket, David, and her shoes all beautifully cleaned, I just cried. It is absolutely beautiful, thank you so much. I have four children, who were all very close to Socks and they were delighted. It was so nice for them to receive something as lovely as this back and it really does help with the pain. She has taken pride of place in the lounge & it just feels like she is with us. I was dreading the day that we had to say goodbye to Socks, not only because of the loss and pain, but also because I did not think that I would be able to afford to have Socks cremated, let alone have her ashes back. You have made this possible David and I cannot begin to tall you how very grateful I am to you (and of course to my good friend David Weir). I will certainly recommend your services to my many horsey friends, when their times come.